Need help? Email support@trainerroad.com

Wrong VirtualPower Trainer Selected

Complete a workout with the incorrect VirtualPower trainer selected?

More than likely, this will result in a workout with skewed data.

Not to worry though! Our support staff is happy to reprocess your ride with the correct trainer. This will ensure your workout stats are accurate and comparable.

 

Here's what we'll need from you:

Submit a support ticket to support@trainerroad.com. Be sure to include your username and the name and date of the workout in question.

 

Have more questions? Submit a request

Comments

  • Avatar
    Marc Metzger

    Fantastic support! All workouts fixed and adjusted FTP, thanks for the professional support!

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