Need help? Email support@trainerroad.com

Can't Install Software on Desktop

Unable to install TrainerRoad or the TrainerRoad Workout Creator? Check out these troubleshooting tips:

 

Antivirus

There's a chance that Antivirus software is blocking the TrainerRoad application's installation process. To remedy this situation, temporarily turn off your computer's Antivirus software, and retry the download process.

Once the TrainerRoad software is downloaded, you can turn your Antivirus software back on. You shouldn't experience any other interference from the Antivirus software from that point forth.

 

Download Latest Adobe Air

Another culprit of a hindered download could be an outdated version of Adobe Air. Our Desktop application runs on an Adobe Air platform, so this must be up to date in order to download our software.

You can download the latest version of Adobe Air here.

 

Download TrainerRoad Here.

 

Still unable to download the software? Contact us at support@trainerroad.com

Have more questions? Submit a request

Comments

  • Avatar
    Pamela Garside-Meyers

    Tried both downloading latest adobe air and turning off anti virus and I still can't down load.

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