Need help? Email support@trainerroad.com

Where Can I Get a TrainerRoad Kit?

Read the announcement of our new kits on the TrainerRoad Forum!

Purchasing Kit

We've worked with cycling clothing manufacturer, Jakroo, to offer TrainerRoad-branded jerseys, bib shorts, and racing suits.

Visit the Jakroo TrainerRoad Team Store to purchase kit.

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Order Fulfillment

Please note that TrainerRoad does not fulfill these orders. All inquiries regarding sizing, shipping, returns, etc. are not handled by TrainerRoad. 

For all questions regarding TrainerRoad-branded cycling clothing, please refer to Jakroo's support documentation and customer support email.  

Kit Sizing

Jakroo has an online Fit & Sizing page. There you can find information on what size kit is right for you.

If you’re still unsure about what size to get, Jakroo has a Guaranteed Sizing Recommendation policy. Under this policy, Jakroo will replace a mis-sized item, for the cost of shipping, if they recommended a size that does not fit. If you do not get a size recommendation from Jakroo, they cannot guarantee your fit.

Jakroo also has a Limited Warranty Program that applies to all items in the TrainerRoad Team Store. If you purchase a mis-sized item without a size recommendation from Jakroo, under their warranty they will not accept a return. Returns apply only for defects or faulty items only, not for sizing issues.

If you would like a sizing recommendation from Jakroo, contact sizing@jakroousa.com with the following information:

  • Data Points needed (actual measurements, not shirt or pant size, etc.):
  • Gender
  • Height
  • Weight
  • Chest
  • Waist (at navel)
  • Hips
  • Inseam
  • Subjective Fit Preference: body-forming, regular, loose/comfortable
  • Items for service: (ex: Nova Jersey, Solar Pro Bib, etc)

Kit Samples

Before purchasing kit, Jakroo also has the option to request a sample kit. To request one, you need to fill out their fit kit request form and email it to fitkits@jakroousa.com.

Note: If you go this route, Jakroo makes it clear that you will have to pay a $100 deposit before receiving your requested products. Then, once the samples are returned, you’ll get your deposit back, minus the cost of shipping and handling.

Have More Questions? We Can Help!

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