Legacy athletes have the option to keep their legacy pricing. If you are a legacy athlete and missed the email about keeping your legacy price, please email us at support@trainerroad.com.
Legacy Price Update - Frequently Asked Questions
Why is TrainerRoad changing its price for legacy athletes?
TrainerRoad uses subscription fees to pay its employees and fund the development of new features. TrainerRoad currently faces inflation challenges that could keep it from remaining viable.
We’ve decided to do an opt-out price increase for athletes on legacy subscriptions, to make sure TrainerRoad has a stable financial future and continues to constantly improve TrainerRoad.
Legacy athletes still have the option to keep their legacy pricing. If you are a legacy athlete and missed the email about keeping your legacy price, please email us at support@traineroad.com.
Are prices changing for TrainerRoad athletes with non-legacy subscriptions?
No. If you have a TrainerRoad subscription at $19.95 monthly or $189 yearly, your price is not changing.
How are prices changing for legacy TrainerRoad athletes?
Legacy TrainerRoad subscriptions will switch to $19.95 monthly or $189 yearly on their next billing cycle unless these athletes choose to stay on legacy pricing or select the 15% discount option.
If you are a legacy athlete and missed the email about keeping your legacy price, please email us at support@traineroad.com.
I'm a TrainerRoad legacy athlete. Can I keep my current discounted rate?
Yes! We’re incredibly grateful for the support of our long-term TrainerRoad subscribers, and all legacy athletes can opt-out and continue at their current rate or choose a 15% discount.
If you are a legacy athlete and missed the email about keeping your legacy price or switching to a 15% discount, please email us at support@traineroad.com.
If I opt out of the price change, will I lose access to any TrainerRoad features?
Nope. If you choose to maintain your legacy subscription or choose the 15% discount, you will still have access to all the same features on your TrainerRoad account.
How long will legacy athletes have to opt out of the price change?
If you’re a TrainerRoad athlete with a discounted legacy subscription, the notification email you receive announcing the change will specify when your new pricing begins.
Once new pricing begins, you will have one year after your first billing date at the updated price to opt-out. Please contact support@trainerroad.com within a year of your price change to do so.
How will I know if my TrainerRoad price is changing?
If you are a legacy TrainerRoad athlete, you will receive an email with the option to opt out of the price increase or choose a 15% discount. You can also check your next billing account on your account information page. If you don’t have a discounted legacy subscription, your TrainerRoad price isn’t changing. If you are a legacy athlete and missed the email about keeping your legacy price or switching to a 15% discount, please email us at support@traineroad.com.