Need help? Email

Wrong VirtualPower Trainer Selected

Complete a workout with the incorrect VirtualPower trainer selected?

More than likely, this will result in a workout with skewed data.

Not to worry though! Our support staff is happy to reprocess your ride with the correct trainer. This will ensure your workout stats are accurate and comparable.


Here's what we'll need from you:

Submit a support ticket to Be sure to include your username and the name and date of the workout in question.


Have More Questions? We Can Help!

Contact Support