Have more questions? Contact support.

How to Apply a Promo Code

Promo codes can be added during the sign-up process for new/returning athletes. Existing athletes can add codes from the Account section of the TrainerRoad website.

Note: Referral links you have received from other TrainerRoad athletes are not applied in the same way as promotional codes from TrainerRoad, and can only be used for new accounts. For these types of athlete referrals, simply enter the link you were sent into your internet browser and sign-up from that page.

I'm a new TrainerRoad athlete, where do I apply my code?

New athletes signing up with a promo code can enter their code from the sign-up page. Next to the payment field, select "Referral Code", and a field will appear to enter your code.

  • If your code covers the entire cost of your first charge, you will not be charged, but you'll still have to enter your payment information so your subscription can continue after your promotion ends.
  • If the code covers only a portion of your first charge, you'll be charged the remaining amount immediately. 
  • Once you select your subscription type, we'll show you the amount of your first charge (if any).

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I'm an existing TrainerRoad athlete, where do I apply my code?

If you're an existing athlete with a promo code, apply your code from the account section of your TrainerRoad online career.

Note: TrainerRoad Referrals sent by other athletes can only be used with brand new accounts, returning and active athletes are exempt. TrainerRoad Promo codes, on the other hand, can be used on any account whether active, inactive, or brand new.

  1. Login to the TrainerRoad website.
  2. From the navigation pane, select "Account".
  3. Select Account Information , then select "Add Promo Code".
  4. Add your code on the following page. Any remaining amount from the code is applied to the next term's payment.

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I'm a returning athlete, where do I apply my code?

When renewing your subscription, select "Have a Promo Code?" above the subscription options.

returning_athlete_promocode.png

After you click this button, you'll be prompted to enter your code.

  • If your code covers the entire cost of your first charge, you will not be charged, but you'll still have to enter your payment information so your subscription can continue after your promotion ends.
  • If the code covers a portion of your first charge, you'll be charged the remaining amount immediately.
  • Once you select your subscription type, we'll show you the amount of your first charge (if any).

Renew your account today!

FAQ

Can I use a promo or referral code if I signed up with Apple In-App Purchase?

No. We don't have a way for Apple IAP athletes to apply a promo/referral code if they use Apple to pay for TrainerRoad. If you'd like to use a promo/referral code, contact support@trainerroad.com to use a code and manage your account via TrainerRoad.
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