Login Problems
This article is intended to troubleshoot log-in problems with our website.
Are you unable to login to the TrainerRoad Mobile or Desktop applications? Troubleshoot desktop login problems.
Password/Username
An incorrectly input username or password are the two most common reasons behind a user's inability to log in. First,
make sure there aren't any typos in your username and password.
login_web.png
If you forgot your password, you can reset your password by following the instructions at the link here: Reset your
TrainerRoad password.
Work Computer
Are you trying to log in from a work computer or from your office? There is a chance that your company's proxy or
firewall settings are blocking access to the TrainerRoad site. See if you can log in from home or from a personal
computer.
Still Unable to Log in?
Our support team is here to help!
Shoot us an email at [email protected].